Fitable Support

Fitable Privacy Policy

The operator of HakoPita (hereinafter referred to as “we” or “the Company”) recognizes the importance of protecting the personal information of users of the application “HakoPita” (hereinafter referred to as “the App”). We comply with the Personal Information Protection Act and other relevant laws and regulations and strive to handle and protect personal information appropriately in accordance with the following privacy policy (hereinafter referred to as “this Privacy Policy”).

1. Definition of Personal Information

In this Privacy Policy, “personal information” refers to the “personal information” defined in Article 2, Paragraph 1 of the Personal Information Protection Act. Additionally, other definitions related to the App shall comply with the “HakoPita Terms of Use.”

2. Collected Information and Purpose of Use

We collect the following information for the purpose of providing the App and use it for the following purposes.

(1) Information Necessary for Service Provision Within the App

  • Collected Information: Size information, search history, favorite registration data
  • Purpose of Use:
    1. To provide search results based on the size specified by the user
    2. To save and manage product information that users are interested in
    3. To enhance usability and improve user experience

(2) Information for Advertising and Performance Improvement

  • Collected Information: IDFA, device information (device type, model, OS version), app usage logs, click history
  • Purpose of Use:
    1. To deliver optimized advertisements to users
    2. To analyze the performance and functionality of the App for improvements

(3) Information Related to Customer Inquiries

  • Collected Information: Name, email address, inquiry details
  • Purpose of Use: To respond to user inquiries and provide prompt support

(4) Automatically Collected Information

  • Collected Information: IP address, location information (latitude/longitude), log information
  • Purpose of Use:
    1. To analyze usage trends and detect fraudulent activities
    2. To continuously improve the App and optimize the user experience

3. Scope of Personal Information Usage

We will not use the collected personal information beyond the intended purpose unless any of the following conditions apply:

  1. When required by law
  2. When necessary to protect human life, body, or property, and obtaining the user's consent is difficult
  3. When necessary for the promotion of public health or the sound development of children, and obtaining the user's consent is difficult
  4. When it is necessary to cooperate with a national or local government agency in executing legally prescribed duties, and obtaining user consent may hinder the execution of those duties

4. Security Management of Personal Information

We implement the following security measures to prevent leakage, loss, or damage of personal information:

  • Physical Security Measures: Restricting access to equipment and facilities that handle personal information
  • Technical Security Measures: Managing access permissions and implementing encryption technology
  • Human Security Measures: Educating and supervising employees regarding personal information management

If we outsource the handling of personal information to an external service provider, we will conduct necessary and appropriate supervision of the contractor.

5. Provision to Third Parties

We do not provide personal information to third parties without prior consent from the user, except in the following cases:

  1. When outsourcing personal information handling to an external service provider within the scope necessary to achieve the intended purpose
  2. When personal information is provided as part of a business succession due to a merger or other reason
  3. When permitted under the Personal Information Protection Act or other laws and regulations

6. Requests for Disclosure, Correction, Suspension of Use, etc.

Users may make the following requests under the Personal Information Protection Act:

  1. Request for Disclosure: Disclosure of the personal information we hold about the user
  2. Request for Correction: Correction of personal information if the content is inaccurate
  3. Request for Suspension of Use: Suspension of use if the information is handled beyond the intended purpose
  4. Request for Deletion: Deletion of personal information that is no longer necessary for the intended purpose

To make such requests, please contact us through the designated inquiry window.

7. Use of Cookies and Similar Technologies

The App uses cookies and similar technologies for the following purposes:

  1. To understand user activity and improve services
  2. To measure and optimize advertising effectiveness

Users can disable cookies by changing their browser settings, but some features of the App may be restricted as a result.

8. Revisions to the Privacy Policy

We may revise this Privacy Policy as necessary in response to changes in laws or business operations. Any revisions will be promptly announced within the App or on our website.

9. Contact Information

For requests regarding disclosure, opinions, inquiries, complaints, or other matters related to personal information handling, please contact us through the inquiry form available on the App's purchase site or our official website.